Easypaisa is Telenor Microfinance Bank's mobile wallet linked to a Telenor SIM — it is activated via *786# on any Telenor SIM and upgraded to Level 2 with a biometric verification at an Easypaisa franchise.
Telenor SIM Registered in Your CNIC Name
Easypaisa is Telenor Pakistan's mobile financial platform — your Easypaisa wallet is linked to your Telenor mobile number. The Telenor SIM must be biometrically registered in your own CNIC name through NADRA's verification system. If you need a Telenor SIM, visit any Telenor franchise or authorised retailer with your original CNIC for biometric SIM registration.
Register via USSD *786#
Dial *786# from your Telenor SIM. Select Open Easypaisa Account. Enter your 13-digit CNIC number. Set a 5-digit MPIN for authenticating transactions. Confirm the PIN. Your Easypaisa account activates immediately as Level 1 basic account with standard daily limits.
Upgrade to Level 2 via Biometric Verification
For the full Easypaisa feature set and higher transaction limits, visit any Telenor Franchise or Easypaisa agent centre with your original CNIC. The agent runs NADRA biometric fingerprint verification on-site. After successful verification, your account upgrades to Level 2 (Full KYC). Level 2 unlocks: Rs. 50,000 per day limit, Khushali Bachat savings account, Easypaisa loan products through Telenor Microfinance Bank, and BISP Kafalat payment collection eligibility.
Download the Easypaisa App
Download from Google Play Store or Apple App Store. Log in with your Telenor number and MPIN. The Easypaisa app gives you access to all features: send money, pay utility bills, buy mobile loads, make bank transfers, view transaction history, and manage the Khushali Bachat savings account interface.
Transaction and Account Problems
The SIM may not be biometrically verified yet — biometric verification is a prerequisite for Easypaisa registration. Visit a Telenor franchise to complete SIM biometric verification, then try the *786# registration again.
Frequently Asked Questions
No — Easypaisa requires a Telenor mobile number as the account identifier. If you use a different operator, use JazzCash (Jazz), UPaisa (Ufone), or consider SadaPay or NayaPay which are network-agnostic.
Level 2 increases the daily transaction limit to Rs. 50,000, enables the Khushali Bachat savings account, provides access to Easypaisa loan products, and makes you eligible to receive BISP Kafalat payments.
Yes — Easypaisa works via *786# USSD from any Telenor SIM, including the most basic feature phones. You can check balance, send money, buy mobile loads, and pay bills through the USSD menu without any internet connection or smartphone. This is one of Easypaisa's strongest features for rural and low-income users who don't have smartphones.
Contact Easypaisa helpline 042-111-003-737 immediately. Report the specific transaction with the reference number, amount, and date. Change your MPIN immediately from the app or USSD. If you suspect your account was compromised, ask the helpline to temporarily freeze the account while investigating. File a police complaint for fraud — the helpline will ask for it as part of the investigation process.
Khushali Bachat historically offers rates comparable to savings account rates at microfinance banks — typically 8–12% per annum on maintained balance. This is competitive with standard bank savings products and significantly better than leaving money in the zero-return wallet balance. Funds in Khushali Bachat are accessible (not locked) but generate profit, making it effectively a high-yield wallet balance for amounts you don't need immediately.