Zong call packages provide prepaid minute bundles for on-net and all-network calls — activated via *310# or the Zong app, with Zong-to-Zong rates significantly lower than off-net rates on most packages.

4 Steps to Activate a Zong Call Package

Check your balance and active packages, compare on-net vs all-network options, dial the code, and make a test call to confirm.

PackageMinutesTypePriceCodeValidity
Daily On-Net60 minsOn-NetRs. 12*2200#1 day
3-Day Bundle200 minsOn-NetRs. 28*2201#3 days
Weekly On-Net1,000 minsOn-NetRs. 60*310*6*1#7 days
Monthly On-Net Popular3,000 minsOn-NetRs. 170*310*6*2#30 days
Monthly All Network500 minsAll NetworkRs. 220*310*6*3#30 days
Step 1

Check Zong Balance and Current Package Status

Dial *222# from your Zong number to see your main balance instantly. For a full package status — including any active call, data, or SMS bundles — dial *102# and select "My Packages." The menu shows each bundle separately with remaining allowance and expiry time.

Zong is China Mobile's Pakistani operation and holds one of the strongest 4G networks in the country, particularly in major cities. If you make a lot of on-net calls (Zong to Zong), the value proposition of Zong's call bundles is among the best available — they tend to offer very high minute counts at competitive prices.

Step 2

Select a Zong Call Package

Zong call packages are divided into on-net (Zong-to-Zong) and all-network options. The on-net packages offer dramatically more minutes for the same price — for example, a monthly on-net bundle might give 3,000 minutes for Rs. 170, while an all-network bundle gives 500 minutes for Rs. 220. The right choice depends entirely on which networks your contacts use.

Zong also has combo offers that include calls, SMS, and data in a single package. If you use all three regularly, the combo offers save money compared to buying three separate bundles. Look for the "Zong Super Bundle" in the *102# menu for the latest combined offers.

Step 3

Activate via USSD Code

Dial your chosen package code exactly as listed in the table. Zong's USSD confirmation appears within 3 seconds and shows the package name, included minutes, and validity period. If you get a "not eligible" response, your SIM may not be registered for that specific promotional offer — try the standard package codes, or dial *310*6# to browse Zong's current live call packages menu.

Zong also offers package activation through the Zong App. Download it from the Play Store or App Store, log in with your Zong number, and navigate to "My Packages" → "Subscribe." The app also shows personalized offers that may not be available through general USSD codes.

Step 4

Confirm Minutes and Make a Test Call

After activation, dial *102# and check My Packages to see the minute count listed under your new bundle. Make a 30-second test call to a Zong number, then check again — the minutes should have decreased proportionally. If they haven't, and your main balance decreased instead, contact Zong helpline at 310 to investigate.

What to Do if Activation Doesn't Work

Zong USSD code returns 'Not Eligible'

Zong ties certain promotional packages to specific usage categories, SIM age, or geographic areas. Dial *310*6# to see which call packages are specifically available for your SIM right now.

Zong call dropping frequently

Call drops on Zong are usually coverage-related. Check Zong's coverage map at zong.com.pk. In areas with weak signal, switching to 3G-only mode (Settings → Mobile Networks → 3G preferred) can give more stable voice quality than a weak 4G signal.

Activated bundle but calling from main balance

Confirm the bundle type. On-net Zong bundles only cover Zong-to-Zong calls. If you called a Jazz, Telenor, or Ufone number, those come from main balance or an all-network bundle.

Balance deducted twice for one package

Contact Zong helpline 310 immediately with the transaction time and amount. Zong has a formal billing dispute process and will investigate double-charges.

Frequently Asked Questions

Zong's monthly All-Network bundle (around Rs. 220 for 500 all-network minutes) covers calls to Jazz, Telenor, Ufone, and Warid. Alternatively, the Zong Super Bundle combines all-network minutes with data and SMS for better overall value. Check *310*6# for the latest all-network offers.

Zong has Pakistan's most extensive 4G footprint, covering over 1,400 cities and towns. Coverage in remote areas of KP, Balochistan, and Gilgit-Baltistan is generally better on Zong than on other operators, making it popular with travellers to those regions.

Yes. Zong has international roaming agreements with operators in over 100 countries. Activate roaming before travelling by dialing *310*1# or through the Zong App. Roaming charges are separate from your domestic bundle.

Dial *102# and select My Packages. The response shows each active bundle with its remaining allowance. You can also send 'Status' to 310 via SMS for a text-based account summary.

Zong's 'on-net' refers strictly to Zong Pakistan numbers. There are no cross-border on-net arrangements with China Mobile internationally. International calls are always charged at international rates.