A new MEPCO electricity connection requires an application at the relevant Subdivision Office serving your address — the process covers document submission, a technical feasibility inspection, cost estimate payment, and meter installation.
Confirm MEPCO Is Your Area's Electricity Distributor
MEPCO covers southern Punjab — if your new property is in Multan, Bahawalpur, Rahim Yar Khan, Sahiwal, Khanewal, Vehari, Lodhran, Muzaffargarh, Layyah, or DG Khan districts, MEPCO handles your connection. Properties in Lahore fall under LESCO; Faisalabad under FESCO.
Call MEPCO at 061-111-000-118 to confirm your specific address falls within their service boundary and to identify which subdivision office you should visit. MEPCO's territory is large and subdivisions are spread across multiple district towns — knowing which office serves your property saves a wasted trip.
Prepare Your Application Documents
MEPCO's new connection requirements are similar to LESCO's with some southern Punjab-specific variations:
- Applicant's CNIC — original plus two photocopies
- Property proof — registered sale deed, allotment letter from a housing authority, or fard (land record document from PLRA)
- Load details — a completed load declaration form specifying your appliances. MEPCO provides the form at any subdivision office.
- Site photograph — recent photo of the plot or property frontage
- Neighbourhood consent (for some areas) — in older localities with congested grid infrastructure, MEPCO may require confirmation that the neighbouring transformer has capacity
Visit the MEPCO Subdivision Office and Submit
Go to the MEPCO subdivision office for your area with all documents. The application officer will review your paperwork, enter your details into the system, and give you a complaint/application number for tracking. Retain the acknowledgement receipt — it proves your application was formally submitted on a specific date, which matters if processing drags on.
Pay the initial application processing fee at the cashier counter — typically Rs. 500–1,000 for a standard residential application. This is separate from the security deposit and connection charges that come later after load sanction.
MEPCO also accepts applications at its Customer Service Centres in Multan, Bahawalpur, and Sahiwal — these centres are better staffed than some subdivision offices and can process applications more quickly for straightforward cases.
Follow Up Through Load Sanction, Estimate, and Installation
MEPCO's new connection process follows these stages after submission:
Load Sanction: Technical staff reviews your load declaration and sanctions appropriate connection capacity. MEPCO's southern Punjab grid has areas of both excess and constrained capacity — sanction timelines vary from 1–4 weeks depending on your sub-division's workload.
Site Survey and Cost Estimate: A lineman visits to measure the distance from the existing infrastructure to your property and prepares a cost estimate for materials and labour. You receive this estimate in writing.
Payment and Installation: After paying the estimate amount, MEPCO schedules the physical connection work. For properties that are close to existing poles, this can be done within a week of payment. Distant properties requiring new pole installation take longer.
| Connection Type | Est. Cost | Timeline | Documents |
|---|---|---|---|
| Single-phase residential | Rs. 12,000–30,000 | 15–45 days | CNIC, ownership proof, site sketch |
| Three-phase residential | Rs. 30,000–75,000 | 30–60 days | CNIC, load calculation, NOC |
| Commercial single-phase | Rs. 15,000–40,000 | 20–45 days | Business registration, CNIC |
| Commercial three-phase | Rs. 40,000–120,000 | 30–75 days | Load certificate, NOC, business docs |
| Agricultural pump | Rs. 20,000–55,000 | 30–90 days | Land ownership, agricultural dept NOC |
When Things Go Wrong
This means the local distribution transformer serving your area is at capacity. You can apply for a new transformer through MEPCO's New Infrastructure process, which takes longer (3–6 months) but is the only route in genuinely constrained areas. Alternatively, check with MEPCO if a nearby feeder has capacity.
Visit the subdivision office in person and ask for the status from the XEN (Executive Engineer). Persistent delays can sometimes be escalated to MEPCO's Customer Service Centre in Multan or reported to NEPRA's consumer complaint portal.
Agricultural connections in MEPCO areas are on a different tariff (AG tariff) with seasonal billing. A domestic connection on agricultural land requires MEPCO to classify the connection as residential — bring proof that the property is a house, not a farm operation.
Approved housing societies often have their own electricity infrastructure with a bulk meter. Individual plot connections may go through the society's management rather than directly through MEPCO. Check with your society's developer or management committee first.
Frequently Asked Questions
For a standard residential connection in an area with available transformer capacity, MEPCO typically completes the process in 6–10 weeks from application to live meter. Complex cases or constrained areas can take 3–6 months.
Costs depend on sanctioned load and distance from existing infrastructure. A standard 5 kW residential connection in a populated MEPCO area typically costs Rs. 20,000–50,000 total including security deposit, material charges, and labour. MEPCO provides a written estimate after the site survey.
MEPCO's website (mepco.com.pk) provides application forms for download but full online submission isn't yet implemented. You need to visit the subdivision office to submit. Download and pre-fill the load declaration form online to save time at the counter.
MEPCO's security deposit's calculated based on your sanctioned load — roughly Rs. 500–1,000 per kW for residential connections. For a 5 kW connection, expect Rs. 2,500–5,000 as security deposit. This is refundable when the connection is permanently terminated.
MEPCO helpline: 118 or 061-111-000-118. For new connection applications specifically, ask to speak with the Commercial Wing or visit the Customer Service Centre in your nearest major city.